Refund Policy
Last updated: January 2025
β οΈ No Refund Policy
Since we offer non-tangible, irrevocable digital goods, we do NOT provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the website.
Since we offer non-tangible, irrevocable digital goods, we do NOT provide refunds after the product is purchased. If the file you received is corrupt or there is a technical problem with the file itself, you must email us at support@vizanlabs.com within 48 hours of purchase. After verification of the issue, we will send you the correct file directly to your email address. This is the only exception to our no-refund policy.
Exceptional Circumstances
If the file you received is corrupt or there is a technical problem with the file itself:
- β Email us at support@vizanlabs.com within 48 hours of purchase.
- β After verification of the issue, we will send you the correct file directly to your email address.
Contact Support
Email: support@vizanlabs.com